MME gets ISO certification for resolving complaints, customer satisfaction
16 Jan 2021 - 9:25
Director of Customer Service Department and Unified Call Center at the Ministry of Municipality and Environment, Hamad bin Ahmed Al Mohannadi, is receiving ISO/10002/2018 certificate.
QNA
Doha: Represented by the Customer Service Department and the Unified Call Center, the Ministry of Municipality and Environment (MME) received the ISO/10002/2018 certificate for resolving complaints and customer satisfaction.
The Ministry met all the necessary requirements to obtain it, within the framework of the Ministry’s vigorous pursuit to provide services of high quality and efficiency.
On this occasion, Director of the Customer Service Department and the Unified Call Center at the MME, Hamad bin Ahmed Al Mohannadi said that the certification reflects the commitment of the MME regarding its quality policy and ensuring the implementation of its mission, vision and strategy.