The global demand for smartphones intended to be used for corporate purposes is at an all-time high. Considering the pandemic-driven requirements for working remotely, the organizations- be it across supply-chain, manufacturing, military or first response that earlier did not consider bringing their frontline workforce into digital transformation have been compelled to do so. The businesses that earlier employed a large number of frontline employees or field forces depended largely on the paper-pen-based model of operations.
Rugged devices can be monumental in helping organizations scale the tough terrain The apprehensions against bringing the field force under digital transformation were not simply because of the foreseeable challenges the employees could face while using technology but also because of the hesitation around durability and performance of consumer devices. The ruggedized computers and smartphones that can withstand the extreme weather changes, moisture, wind, shock and dust have been around, sure. But for organizations that are not confident on managing these rigged devices operating out in the field shy away from the digital enablement of their field force, in turn also impacting the overall efficiency of the workforce. On the other hand, the organizations that deploy rugged devices without a rugged device management solution can never guarantee the security of these devices, let alone extending support to the field force in case something goes wrong with the device.