o Build a sustainable team capability
o Develop and maintain effective relationships across suppliers and IT and support engagement with the Retail Operations business unit
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o Drive the ongoing improvement of processes, technology, and architecture across the Payments ecosystem
o Utilise problem-solving skills & techniques to drive the sustainable resolution of incidents and problems
o Use strong analytical skills to provide input into the design of solutions and problem solving
o Understand your Systems Architecture Integration Dependencies and Ensure the right infrastructure and correct operating technology is in place for systems
o Understand Payments Eco System Architecture and collaborate with the EA team on solutions and roadmaps