The fatal weakness of e-commerce
Chia sẻ |
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21/05/2021
15:00
GMT+7
Many e-commerce firms still hold a traditional business mindset that does not keep up with the 4th industrial revolution as the companies lack interactions with customers.
In early 2021, Mr. Nam Truong (Hanoi) wanted to buy a new washing machine. Searching on the Internet, he saw that prices were different, so he used a price comparison tool to find the most reasonable price. Through two price comparison websites (websosanh and sosanhgia), Truong was led to a list of sellers.