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Fullerton India launches Free Credit Score Service online
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Fullerton India launches Free Credit Score Service online
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Shantanu Mitra appointed CEO and MD of Fullerton India Credit Company
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Fullerton India brings on board Standard Chartered s Shantanu Mitra as CEO and MD
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Complaints Against Banks Spike by 58%, Most About Online Transactions: RBI Report
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According to RBI’s annual report on Banking Ombudsman Scheme, the number of complaints against banks rose by 58% in the financial year 2019-20. There was a total of 3,08,630 complaints as against 1,95,901 a year earlier.
Complaints against NBFCs increased by 387%. The ombudsman for NBFCs received a total of 19,432 complaints in the same financial year as against 3,991 a year earlier.
Most complaints with the banking ombudsman were about digital modes of transactions, constituting 44.66% of the total complaints received. In the previous years, there were higher number of complaints about banks not adhering to the Fair Practices Code (FPC).