Click the thumbs up >Suzuki has achieved a high-ranking position in the latest Institute of Customer Service’s UK Customer Satisfaction Index, taking 23rd place overall and third in the automotive sector.
The index is a barometer of customer satisfaction measuring sentiment across the country and asks over 10,000 consumers to rate their experiences of dealing with over 250 different companies across 13 sectors, including those in the motor industry.
The Automotive industry sector average UKCSI score was 78.4 points measured across 26 brands and with a score of 81.6, Suzuki was ahead of the industry average and just 0.9 points behind the overall winner.
As part of the survey, customers were asked questions relating to various aspects of the way they were treated when dealing with brands including Trust, Experience, Customer Ethos, Emotional Connection and Ethics with Suzuki scoring well across these dimensions, and for Ethics in particular.
Der Ashram: nicht immer ein spiritueller Zufluchtsort | Kultur | DW dw.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from dw.com Daily Mail and Mail on Sunday newspapers.