Putting health and wellbeing first
In 2020, Etihad established Etihad Wellness, an industry-leading program to ensure wellbeing at every stage of the customer journey and provide greater peace of mind when traveling.
A key service differentiator for the airline, Etihad Wellness is championed by specially-trained Wellness Ambassadors who are available 24/7 to provide essential travel health information and care pre-flight through a webchat on etihad.com, at the airport, and on board.
Etihad Wellness maintains the highest standards of cleanliness and hygiene at every customer touchpoint, with aircraft deep cleaning and sanitization after every flight and complimentary wellness kits for every guest, among many other measures.
PRN: Saudi Arabian Airlines (Saudia) Ranked a Five-Star Global Airline by APEX
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Saudi Arabian Airlines ranked a Five-Star Global Airline
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Saudi Arabian Airlines (Saudia) Ranked a Five-Star Global Airline by APEX
Stands as the Only Airline Rating Program Based Solely on Independently Verified Passenger s Feedback
JEDDAH, Saudi Arabia, Dec. 21, 2020 /PRNewswire/ Saudi Arabian Airlines (SAUDIA) the national flag carrier of Saudi Arabia has been ranked a Five-Star Global Airline by the Airline Passenger Experience Association (APEX).
The APEX Official Airline Ratings is the first airline rating program based solely on certified passenger feedback.
The industry s most anticipated honor is based on neutral, third-party passenger feedback and insights gathered through APEX s partnership with TripIt from Concur.
During the Future Travel Experience APEX Virtual Expo, an awards ceremony was held and SAUDIA was delighted to be awarded the Five-Star accolade.