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Spotlight: Technology - A digital future
25 May 2021
Scott Field, senior director of product marketing and strategy, Duck Creek Technologies
The fact is that decisions made five years ago following long procurement processes often end up in the implementation of on-premises systems that are out of date from the moment they are turned on – and almost immediately need to go through an upgrade cycle.
Now is the time companies should be investing in becoming more innovative while improving customer satisfaction, rather than just spending a fortune keeping the lights on and accumulating technical debt all the while.
The architecture exists to overcome this challenge, but to adopt takes bold decision-making and confidence in the solutions available. With evergreen Software-as-a-Service technology, insurers can refresh and configure their core systems to avoid technical debt.