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In this webinar hospitality experts will cover the 360-degree guest experience throughout the customer journey, involving digital, marketing, sales, hotel experiences and guest services.
Topics We ll Cover
PURCHASE PHASE: B2C and B2B perspective
AT THE HOTEL: Operational hotel experience, guest technology & data capture
AFTER STAY/RETENTION: Sales, marketing/digital & operations
ILHA Webinar Series Continues with EU Market Recovery Trends
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PALM BEACH GARDENS, Fla., April 8, 2021 /PRNewswire/ The International Luxury Hotel Association (ILHA) hosted their webinar series with a discussion on EU Market Recovery Trends on April 1. The webinar is part of the ILHA s virtual series that focuses on important post-COVID-19 topics as it relates to the future of luxury hotels.
EU Market Recovery Trends
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The webinar was created by Alex Sogno, CEO & Senior Hotel Asset Manager, Global Asset Solutions, and European Chapter Head of the ILHA. Patrick Whyte, Editor in Chief, EMEA, Questex Travel & Hospitality, moderated the webinar with speakers Marc Dardenne, COO Luxury Brand Europe, Accor; Richard Brekelmans, Area Vice President Southern Europe, Marriott International; and Philippe Roux-Dessarps, General Manager, Four Seasons Astir Palace Hotel Athens.
EVINS Communications Receives Top Honor In LUXlife 2020 Hospitality Awards
Agency Recognized as Best Luxury Brand Engagement Consultancy in the United States
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NEW YORK, Feb. 18, 2021 /PRNewswire/ EVINS Communications, an award-winning brand marketing communications agency, is pleased to announce it has been awarded the LUXlife 2020 Hospitality Award for Best Luxury Brand Engagement Consultancy in the United States. The awards, presented by premium lifestyle publication
LUXlife Magazine, recognize firms that have worked tirelessly throughout the year to achieve industry leading success, client satisfaction and market growth. The announcement was made by the Agency s Chairman, Mathew Evins.
Lainiere Health™ & Wellness Named Official Antimicrobial Fabric Partner Of The International Luxury Hotel Association
Hospitality industry taps fabric innovations that provide advanced microbial protection
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NEW YORK, Feb. 17, 2021 /PRNewswire/ The International Luxury Hotel Association (ILHA), the luxury hospitality industry s leading trade organization, announced today that it has named Lainiere Health™ & Wellness its official antimicrobial fabric partner. A division of premier apparel textile supplier Chargeurs PCC Fashion Technologies, Lainiere Health & Wellness offers a full complement of antimicrobial fabric solutions for the hospitality industry. This line of Lainiere Performance Silver products includes masks and gloves for guests and staff, laundry and valet bags, and food and beverage uniform items such as chef s coats, aprons, pants and toques, all made with antimicrobial fabrics.
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