Former official flags poor functioning of Tangedco’s grievance redressal forum
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‘16 years after their issuance, the regulations have still not been implemented’
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‘16 years after their issuance, the regulations have still not been implemented’
A former official has written to the Tamil Nadu Electricity Regulatory Commission (TNERC), flagging the poor functioning of Tangedco’s consumer grievance redressal forum (CGRF).
P. Muthusamy, former director (engineering), TNERC, had earlier written to the Chairperson of the forum on August 30 and September 19 for replacing a faulty bidirectional meter and shifting his 1 kW solar rooftop plant to another service connection, respectively.
He had also urged the CGRF chairperson to direct the assistant engineer to replace the meter immediately and pay ₹1,000 as compensation for not having replaced it since May 22, under the provisions of the Tamil Nadu Distribution Standards of Performance Regula