Cyara Exceeds Growth Goals by 35%, Appoints New EMEA VP and Expands Global Partner Program
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Cyara Increased Customer Roster by 15%, Maintained 95% Retention Rate, Demonstrating Value of Automation for Customer Service During COVID Pandemic
The pandemic has forever changed the way that businesses remotely and digitally interact with their customers. Increased adoption of automated CX assurance capabilities shows that maintaining elevated customer experiences is a critical need of any business, even during an economic downturn. REDWOOD CITY, Calif. (PRWEB) March 16, 2021
Cyara, provider of the leading Automated Customer Experience (CX) Assurance Platform, announces today that it s closing the first half of its 2021 fiscal year with SaaS bookings coming in 35% ahead of plan, a 95% customer retention rate and 7+ billion seconds of synthetic CX testing traffic annually. Cyara’s successful and unique app
Ada Helps A Different Booklist Support Toronto s Black Community prweb.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prweb.com Daily Mail and Mail on Sunday newspapers.
TORONTO (PRWEB) February 09, 2021 Ada, the market leader in Automated Customer Experience (ACX), today announced that its conversational AI chatbot is now
Ada Named a Leader in G2 Winter 2021 Grid ® Report for Chatbot Software
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Automated Customer Experience Market Leader Achieves High Customer Satisfaction Scores for Ease, Efficiency and Quality of Support We’re very honored to be recognized as a chatbot leader on G2 because this recognition comes from our customers, Mike Murchison, CEO and Co-Founder of Ada TORONTO (PRWEB) January 06, 2021 Ada, the leader in Automated Customer Experience (ACX), today announced that G2.com, Inc.’s Winter 2021 Grid ® Report for top Chatbots Software recognized the company as a leader. G2 scores products and sellers based on reviews gathered from its user community, as well as data aggregated from online sources and social networks. Clients rated Ada 4.7 out of 5 stars.