Retirement village contracts unfair - Consumer
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Consumer NZ wants an overhaul of retirement village regulations to protect residents from unfair terms.
Consumer NZ chief executive Jon Duffy says its review of retirement village contracts found terms that unfairly favour the village and risk leaving residents out of pocket.
“Retirement villages promise the good life in your golden years. However, the agreements consumers must sign before they move into a village can have a nasty financial sting. Some also risk breaching consumer law,” Jon says.
A major concern is terms that made residents responsible for the costs of maintaining and repairing items in their unit, even though they didn’t own them, he says.
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