Dubai Municipality goes 100% paper-free
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The Municipality provided 1,877,987 smart digital transactions in 2020
by Zainab Mansoor
March 16, 2021
Dubai Municipality has achieved a 100 per cent reduction in papers during the year 2020, equivalent to 20,960,743 papers annually.
The initiative helped save over Dhs95m and more than one million working hours.
“The implementation of the improvement measures related to the Dubai Paperless Strategy has led to an increase in the percentage of digital completion to 100 per cent, and an increase in the percentage of customer and employee satisfaction and meeting their needs in an integrated and proactive manner,” said Dawoud Al Hajri, director general of Dubai Municipality.
The three-year MoU signed between DHA and Dubai Courts will allow for other certificates and processes to be shared digitally between the two entities too
Dubai Municipality said it has achieved 100 percent reduction in papers during the year 2020. The total reduction amounted to 20,960,743 papers annually, saving more than AED95 million ($26 million) and more than one million working hours.
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