Like most industries today, Consumer Finance Services businesses are being significantly impacted by the novel coronavirus (COVID-19). Troutman Pepper has developed a dedicated COVID-19.
West Virginia Federal Court Lets TCPA Suit Move Forward Against Voice Service Providers
TCPA Connect June 01, 2021
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The case is
Mey v. All Access Telecom, Inc., et al. The named plaintiff, Diana Mey, who is well known to TCPA Connect readers as a frequent TCPA litigant, sued multiple communications service providers, alleging that they ran afoul of the TCPA by transmitting calls over their networks that contained spoofed caller ID information.
The defendants moved to dismiss on the basis that the court lacked personal jurisdiction, arguing that they did not “make” the calls at issue and were immune from liability under the statute as common carriers.
In Hunstein v. Preferred Collection and Management Services, Inc., 994 F.3d 1341 (11th. Cir. 2021), the Eleventh Circuit held that a debt collector's communication of a consumer's personal.
On May 19, 2021, the United States Court of Appeals for the Third Circuit unanimously affirmed a district court’s decision granting summary judgment for Bank of America in a Telephone.
TCN EVP/COO Darrin Bird to Participate in Two Discussion Panels at 2021 Collect! Virtual User Conference
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TCN EVP/COO Darrin Bird will share his expertise about how to increase call center productivity with automation and leverage omnichannel communications for compliance in two panel discussions at the 2021 Collect! Virtual User Conference on June 3-4, 2021. ST. GEORGE, Utah (PRWEB) June 01, 2021 WHAT:
The 2021 Collect! Virtual User Conference is a two-day event for collection agencies, debt collectors and credit grantors to hear from industry experts on industry best practices and learn tips and tricks for using the Collect! platform. TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, is a conference partner and will participate in two panel discussions.