As we recently reported, the Federal Communications Commission (FCC) provided new maximum call guidance in a December 2020 order (Order) for callers subject to the Telephone Consumer.
Monday, March 8, 2021
Telemedicine and remote patient monitoring companies often want to maintain open communication channels with patients, whether it be scheduling, medication reminders, engagement pings, or even new product and service updates. Texting and push notifications are the current favored communication methods to engage patient-users. Digital health entrepreneurs can use these tools, but should be aware of the Telephone Consumer Protection Act (TCPA). This article shares some TCPA ideas that telemedicine and remote patient monitoring companies can consider incorporating into their software product design and user interface development.
The TCPA is a federal law that restricts telephone calls and texting to residential lines and cell phones unless the user has agreed, in writing, to receive those messages. In addition to federal fines and penalties enforcement actions from the Federal Communications Commission (FCC), private plaintiffs have filed lawsuits (i
IS IT 4:20 YET?: Cannabis Industry Spokesman Joins Unprecedented Podcast to Discuss Dispensaries’ TCPA Compliance Woes Friday, March 5, 2021
Its no secret that the Cannabis industry–
particularly mom and pop dispensaries has been simply hammered by predatory TCPA lawsuits recently. Well we here at TCPAWorld are determined to do something about it and it start with education and awareness.
Toward that end we were most honored to be joined by Morgan Fox (great name, right?) the Media Relations Director for the
National Cannabis Industry Association a 1,500+ member organization dedicated to protecting the
legal cannabis industry, defending state laws, and advancing federal policy reforms.
Join us as Paul Gipson from CompliancePoint covers the latest trends, common questions and current technologies in the Telephone Consumer Protection Act (TCPA) space, plus operational recommendations on how to avoid compliance issues that could get you into TCPA hot water.
Eversheds Sutherland will also review key court decisions and regulator commentary that could impact your compliance policies and procedures, share their TCPA projections on the supreme court autodialer ruling and more.
What You’ll Learn
Projections on recent Supreme Court rulings
Who Should Attend
Speakers
Eversheds Sutherland
A federal judge granted
summary judgment on February 12 to DirecTV, LLC (DirecTV), holding it was not liable under the Telephone Consumer Protection Act (TCPA) for unsolicited telemarketing calls placed by a third-party vendor because DirecTV had clearly instructed the vendor not to make any cold calls.
The class action,
Cordoba et al. v. DirecTV, alleged that DirecTV had violated the TCPA by authorizing a call center vendor, Telecel Marketing Solutions, LLC (Telecel), to place telemarketing calls to solicit subscriptions on DirecTV’s behalf without obtaining the called party’s consent. Specifically, Cordoba argued that Telecel had not kept an internal do-not-call list or respected do-not-call requests, placing unconsented-to telemarketing calls to nearly 17,000 individuals, and claimed that DirecTV knew of and authorized those calls. Telecel, an independent contractor, received commissions for each customer that activated service with DirecTV.