Banks in German-speaking countries are turning to Technology Providers to Improve Customer Experience Nasdaq: III
News Highlights: Banks in German-speaking countries are turning to Technology Providers to Improve Customer Experience Nasdaq: III
FRANKFURT, Germany, December 22, 2020 (GLOBE NEWSWIRE) – Banks in Germany, Austria and Switzerland (DACH) seek to transform and improve customer experiences, and many are turning to technology service providers to help them manage and modernize their core banking systems, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and consulting firm.
The 2020 ISG Provider Lens ™ Banking Industry Ecosystem Report for the DACH region shows that, amid increasing competition from the fast-growing FinTech industry, banks there are looking for service providers to help them attract and retain customers by through technology-driven, easy-to-use loan and credit solutions.