What s in my water? Great question! The answer to this varies not only from state to state, but from household to household. Your first step. | February 21, 2021
Re-Designed Water Reports Aim To Better Show Whether Drinking Water Is Safe
Water Utilities, Student Groups, Professionals, and Policy Experts Propose More Consumer-Friendly Water Quality Reports
The Environmental Policy Innovation Center (EPIC) today announced winners of its Water Data Prize, demonstrating how water quality reports can be reimagined to help consumers understand whether their drinking water is safe. More than 30 organizations and individuals in the water sector submitted entries aimed at improving the federally-mandated Consumer Confidence Report (CCR), with Raftelis, a Charlotte, NC-based consultancy, awarded the top prize.
Each year, America’s 50,000 water utilities must provide their customers with a CCR, reporting on drinking water quality, any contaminants such as lead or arsenic found in the water, as well as any water violations. Yet too often the reports are so complex and technical that customers struggle to decipher them, particularly those who speak a
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Due to all the heart-wrenching photos of plastic floating in the oceans and piled up on beaches, you ve probably gotten the hint by now that single-use water bottles are no good for the environment. But even with a dozen tough-as-nails and chic reusable water bottles stocked in your kitchen cabinet, you still might not be keen on filling them to the brim with water straight from the tap.
Are Your Customers Turning Up Their Noses At Your Drinking Water?
There have been a number of surveys on water-utility customer satisfaction over the past few decades and, unfortunately, the news tends to be less encouraging than it should be. Is it safe to chalk up those responses to personal tastes or preferences, or is it time to do something about turning them around before it’s too late? Here are some resources to consider.
Take Stock By The Numbers
While the physical compositions of local surface-water or groundwater sources can place a wide range of demands on treatment strategies, utilities also need to be concerned about dealing with a variety of influences that can affect the opinions and behaviors of their paying customers. Here are just some examples that might factor into water-utility concerns and plans to deal with them: