Wellington St Vincent de Paul op shop manager Irina Alpeeva says the store can t afford Paywave - even though every second customer tries to use it. It s more convenient for our customers, and from a hygiene perspective a lot of people try to use Paywave, but with the current percent it s just too much.
She believes merchant service fees cost the store $1000 per year, and she says they definitely need that extra money.
Retailers pay the bank a fee whenever a customer uses contactless payment. In 2019, merchant service fees were 1.5 percent of a credit card purchase and 1.1 percent for debit cards.