My mother has an account with Santander. She doesn’t want to set up direct debits, so I help her to pay bills using her debit card.
Recently a payment was declined. I telephoned Santander, which said it needed my mother’s mobile phone number so it could send her an authorisation code.
She doesn’t have a mobile, and is extremely deaf and suffers from very bad arthritis in her hands, so is unable to work, or hear on, one.
Santander is insisting an elderly customer buys a mobile phone to authorise her account despite the fact she is deaf and suffers from arthritis so is unable to work one or hear with one
Traffic light system to show where is safe to travel sparks widespread chaos
It is legal to travel to amber-list countries such as France, Spain and Italy
But Government has said that families should not be visiting them for a holiday
Many Britons have booked trips to amber-list countries in recent weeks
Holidaymakers should beware their travel insurance may not pay out if they go
Coventry Building Society’s Easy Access account, with phone access, pays 0.3 per cent.
Current account customers are also being pushed online to get the best perks. Barclays has told customers they must register for online banking or download its app to continue benefiting from its Blue Reward scheme.
You earn £36 a year if two direct debits are paid from your account, after taking off the £4 monthly fee.
National Savings & Investments (NS&I) is also pushing customers online. Last year, it said it would axe Premium Bond cheques and pay winnings direct into bank accounts.
But NS&I was forced to delay the move to give savers a chance to register their details by phone (08085 007 007) instead.
The founders of Made.com will scoop a payday of up to £200million when the company floats on the stock exchange.
Lastminute entrepreneur Brent Hoberman started it in 2010 with Ning Li, Chloe Macintosh and Julien Callede – and the quartet now hold between 15 per cent and 20 per cent.
A float could value it at £1billion which would make the founders’ combined stakes worth between £150million and £200million.
Windfall: Lastminute.com entrepreneur Brent Hoberman, left, started the company in 2010 with Ning Li, right, Chloe Macintosh and Julien Callede
Made will seek to raise £100million in the initial public offering to invest in growth in Europe and boosting its homewares range.