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COVID-19 vaccine schedulers being mistaken as scam callers
Duval County residents ignoring calls meant to book appointments
Jennifer Waugh, The Morning Show anchor, I-Team reporter
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JACKSONVILLE, Fla. – I know, we warn you all the time not to answer calls from an unfamiliar number or to respond to text messages you are not expecting, but that suspicion may have you missing an important call.
The Better Business Bureau and the Duval County Health Department say they have received call after call from residents asking if the calls they are receiving offering to help them book a vaccine appointment at the Regency Mall site are a scam.
The Exhausting Process of Resolving On-Line Business Disputes
Prior to the pandemic, New Hartford Resident Renee English booked a vacation for her and her family through Flyus.com. The airline tickets were purchased using Emirates Airlines. Before she was able to take her vacation the pandemic hit. The flights were cancelled by the airlines, and the vacation got scrapped, but that was just the beginning of her troubles. I immediately attempted to contact Flyus.com the travel agent by phone, but was disconnected after waiting 90 minutes on hold several times.
After multiple emails and attempted phone calls without a response, English notified her credit card company and then filed a complaint with the West Florida Better Business Bureau. Within a couple hours she received this voicemail message from Flyus: