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Regulator directed to strengthen rules requiring airlines to issue refunds for cancelled flights

Regulator directed to strengthen rules requiring airlines to issue refunds for cancelled flights
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Government seeks stronger rules on airline refunds

Posted: Monday, December 21, 2020 15:00 Many airline passengers are furious with Canadian airlines that have not given them cash refunds for trips that were cancelled because of the pandemic. Instead, many of them were offered vouchers to fly at another time.  In a statement, Canada’s Transportation Minister Marc Garneau acknowledged that there is “a gap in the air passenger protection framework” and he has asked the Canadian Transportation Agency to develop a new regulation on refunds to passengers. The agency is an independent, quasi-judicial tribunal and economic regulator covering air, rail and marine modes of transportation. Among its tasks, it receives and rules on complaints from passengers.

Canada restricts air travel from U K

Winnipeg Free Press By: Lee Berthiaume, The Canadian Press Posted: Last Modified: 7:59 PM CST Sunday, Dec. 20, 2020 OTTAWA - The federal government is restricting travel from the U.K. for 72 hours in an effort to keep a contagious new strain of the virus that causes COVID-19 out of Canada. OTTAWA - The federal government is restricting travel from the U.K. for 72 hours in an effort to keep a contagious new strain of the virus that causes COVID-19 out of Canada. The travel ban comes into effect first thing Monday, Prime Minister Justin Trudeau said on Twitter after an hours-long meeting with members of the Incident Response Group

Garneau directs CTA to reform cancellations policy

Winnipeg Free Press By: Jon Victor, The Canadian Press Posted: Last Modified: 5:40 PM CST Monday, Dec. 21, 2020 The federal government is directing the Canadian Transportation Agency to strengthen rules that require airlines to refund passengers for cancelled flights. Minister of Transport Marc Garneau responds to a question during Question Period in the House of Commons in Ottawa, Tuesday, Nov. 3, 2020. THE CANADIAN PRESS/Adrian Wyld The federal government is directing the Canadian Transportation Agency to strengthen rules that require airlines to refund passengers for cancelled flights. In a statement Monday, Federal Transport Minister Marc Garneau said the pandemic has highlighted a gap in Canada s protections for airline passengers, which weren t designed to cover such lengthy delays.

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