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Paradigm Housing signs to use Civica platform

Topics Paradigm Housing has agreed a new five-year, £1.3 million contract with Civica to support its online services and use of mobile technology. The housing charity is to use the company’s cloud based Cx Housing, Asset Management and Contractor Workforce systems in managing more than 15,000 homes across the South East. Civica said its Cx platform will provide improved access to services for customers, particularly through online channels, with the Asset Management software helping to ensure properties are fit for purpose and sustainable for the future through its automated repairs workflow. Vivienne Adams, head of portfolio and programme management at Paradigm Housing, said: “As a growing organisation, it’s vital we keep an increased focus on providing excellent services for all our customers, with safety and sustainability at the heart of everything we do.

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