editorial@newsandsentinel.com
CHARLESTON Internet services and cable television are the top two consumer complaints in 2020 from residents in Calhoun, Gilmer, Jackson, Mason, Pleasants, Ritchie, Roane, Tyler, Wirt and Wood counties, West Virginia Attorney General Patrick Morrisey said.
Communications complaints remained the top consumer concern statewide for a second consecutive year, accounting for more than a fifth of all complaints filed.
The top two complaints were followed by used vehicle repairs, telephone services, cell phone devices and services, home repairs, general sales, major appliances and landlord-tenant issues.
“Our office’s Consumer Protection Division works tirelessly to review consumer complaints of all shapes and sizes,” Morrisey said. “Our office recognizes its role to vigorously protect consumers from scams and predatory business practices. Our attorneys and staff work diligently to resolve consumers’ complaints.”