Shoshanna Solomon is The Times of Israel s Startups and Business reporter
An example of an AI-generated branding package created by Fiverr s logo maker. (Courtesy/Fiverr, Titus media)
Fiverr, a company that connects businesses with freelancers offering digital services, said Thursday that revenue for the first quarter of the year surged 100% year on year, one of its highest quarterly revenues in its history.
The results come on the heels of “an extraordinary year of growth” in 2020, when revenue for the firm surged 77% year on year.
“Twelve months since the peak of the COVID19 pandemic, our business momentum remains strong and sustainable,” the company said in a letter to shareholders. Remote work trends dictated by the coronavirus pandemic pushed businesses online, and helped propel demand for the company’s services as those businesses sought freelancers to help them digitize their offerings.
Key Performance Metrics and Non-GAAP Financial Measures
This release includes certain key performance metrics and financial measures not based on GAAP, including Adjusted EBITDA, Adjusted EBITDA margin, Non-GAAP gross profit, Non-GAAP gross margin, Non-GAAP operating expenses, Non-GAAP net income (loss) and Non-GAAP net income (loss) per share as well as operating metrics, including GMV, spend per buyer, active buyers and take rate. Some amounts in this release may not total due to rounding. All percentages have been calculated using unrounded amounts.
We define GMV or Gross Merchandise Value as the total value of transactions ordered through our platform, excluding value added tax, goods and services tax, service chargebacks and refunds. We define active buyers on any given date as buyers who have ordered a Gig or other services on our platform within the last 12-month period, irrespective of cancellations. Spend per buyer on any given date is calculated by dividing our GMV within
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Our ability to provide customer opinions and actionable insights for multiple stakeholders in real-time is a major differentiator for any brand, especially with the continued rise of online communities like Reddit, said Affogata Co-founder and CEO Sharel Omer. This funding round is a big vote of confidence in our platform and will provide us with the ability to empower countless brands with a robust set of tools to improve their products, strengthen their online presence, and really stand apart when it comes to offering a superior customer experience while maintaining a strong reputation.
As an alternative to multiple tools focused solely on listening and responding, Affogata enables proactive responses and high levels of automation. Powered by millions of data points, Affogata’s platform eliminates bots and spammers with AI-powered moderation. This saves moderators countless hours of manual work.
Press release content from PR Newswire. The AP news staff was not involved in its creation.
Affogata Raises $5.5M Seed Funding to Bring the Voice of Consumers to Customer-Obsessed Brands
April 28, 2021 GMT
Affogata founders Sharel Omer, Ran Margaliot and Itamar Rogel.
TEL AVIV, Israel, April 28, 2021 /PRNewswire/ Affogata, the customer intelligence platform enabling brands to harness data to guarantee their consumers a perfect experience, announced today a $5.5M financing round of seed funding co-led by Mangrove Capital Partners and PICO Venture Partners. Wix Capital and Fiverr Founder and CEO, Micha Kaufman, also participated in the funding round.
Affogata’s funding comes as the power of the customer’s voice is at an all-time high, and understanding the implications on a brand or business has become a strategic priority. The vital need of brands to gain visibility and take action regarding customer sentiment in real-time places Affogata on the fast track to pioneering a n