Monday, January 11, 2021
INTRODUCTION
This year has seen two significant legislations having an impact on the healthcare space. The passage of a new consumer protection framework brings much needed clarity on product liability regulation in India while the enactment of the National Medical Commission Act, 2019 overhauls the regulation applicable to healthcare practitioners themselves.
In this wrap, we have provided a brief overview of the developments in the healthcare sector. For the developments in the digital health sector, please refer to our digital health wrap.
INDIA ’S NEW CONSUMER PROTECTION LAW COMES INTO FORCE.
The Ministry of Consumer Affairs, Food and Public Distribution (“
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The new Consumer Protection Act, 2019 has been enforced
repealing the existing pre-globalisation era Consumer Protection
Act, 1986.
The new law is not old wine in a new bottle. It brings
structural and procedural reforms to the existing law. An attempt
has also been made to minimise the inadequacies of the previous
Act.
The 1986 Act was introduced in India s transforming market
place. The archaic law was focused on providing safeguards
considering the conventional mode of doing business. Post 1986, the
style and extent of business have expanded in directions which was
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HUL reacts to scathing claims by Sebamed campaign, says will take suitable action ; may file legal case on Monday
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HUL reacts to scathing claims by Sebamed campaign, says will take suitable action ; may file legal case on MondayBy
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“Our products and claims are backed by strong technology and underpinning science, clinical evidence, and decades of expert and consumer-backed testing, enjoying strong brand loyalty,” an HUL spokesperson said in response to an email from ET. “We will take suitable action as we deem fit.” People aware of the company’s plans said HUL is likely to file a legal case on Monday.
NEW DELHI: The Central Consumer Protection Authority (CCPA) has written to the Reserve Bank of India (RBI) and the insurance regulator, IRDA to look into complaints of failed transactions but money not reversed, delay in crediting the amount and inordinate time taken in processing of insurance claims.
It has urged the IRDA to take up the issue of addressing consumer grievances with the insurance companies and direct them to adhere to the timelines stipulated in the IRDAI Protection of Policyholders’ Interest Regulations, 2017.
The CCPA wrote to the IRDA and RBI recently after analysing consumer grievances received in the National Consumer Helpline (NCH), which is being run by the consumer affairs department. The CCPA analysed complaints lodged between April and December 20.
CCPA issues notices to companies for misleading advertisements daijiworld.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from daijiworld.com Daily Mail and Mail on Sunday newspapers.