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Jasmin Adams, customer service representative at New Mexico Gas Co., handles phone calls at a walk-in center in Santa Fe. Two New Mexico utilities say they plan to return to normal billing practices Aug. 12. (Eddie Moore/Albuquerque Journal)
Copyright © 2021 Albuquerque Journal
Thousands of New Mexico customers who are behind on electricity and gas payments will once again be at risk of being disconnected as soon as next month.
A moratorium from the New Mexico Public Regulation Commission preventing utilities from disconnecting residential customers expired earlier this year, and a mandated 90-day transition period for investor-owned utilities and large gas companies is slated to end Aug. 12, according to PRC spokeswoman Sarah Valencia. Beginning that day, Valencia said, utilities are again free to shut off services for customers who can’t pay.
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