HARRISBURG â The Pennsylvania Public Utility Commission has approved a measure requiring the stateâs utilities to modify their collection policies to offer extended payment plans to help those with past-due utility bills.
The measure, approved by the commission on March 11, applies to all PUC-regulated electric, natural gas, water, wastewater, telecommunications and steam utilities.
Depending on their income level, consumers will be able to obtain a repayment plan of 1, 2 or up to 5 years to address their arrearage, according to the commission.
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Public Utility Commission Chairwoman Gladys Brown Dutrieuille introduced the motion, noting that public health and financial factors are still impacting consumers, businesses and utilities across the state, including continued COVID-19 infections, unemployment, and substantial past-due balances for utilities.
PUC creates safeguards to help households, small businesses with past-due utility bills mainlinemedianews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from mainlinemedianews.com Daily Mail and Mail on Sunday newspapers.
City of Austin reopening north branch utility payment centerÂ
By FOX 7 Austin Digital Team
PublishedÂ
AUSTIN, Texas - The City of Austin says that its North Utility Customer Service Center will reopen Monday after it closed temporarily due to the COVID-19 Stage 5 alert.
Customers will be able to obtain assistance with their utility bills, make payments, and obtain information about payment assistance options.
The site at 8715 Research Blvd., Suite 115 is open Monday, Wednesday, and Friday from 8 a.m. to 3 p.m. and Tuesday and Thursday from 10 a.m. to 5 p.m.
The East Utility Customer Service Center remains closed until further notice and the South Utility Customer Service Center is closed for repairs sustained during the winter storms; once repairs are complete, this site will also reopen, says the city.