Roth did not know either of the claimants and had never employed them.Â
âWhen this started, Iâm like, âWow, this will be easy to correct,ââ he said. âBoy, was I wrong.â
Roth spent upwards of 40 hours over the next couple of months sending emails and faxes and making phone calls in attempts to get the claims approvals reversed.
âI just followed the directions in the letters, calling the 800 number or the 303 number, and couldnât get through to anybody,â Roth said. âIâd be on hold for a long time, and then the call would get dropped.â
After many unsuccessful attempts to contact the department by phone, âI was finally able to get a fax through,â he said. âThen I got letters saying that because I didnât dispute it, itâs been approved.â
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