and only on a good day. when did you have covid? the 1st ofjanuary 2022. you ve just had it? just had it. you just out. you and loads of colleagues had it, didn t you? about 30% of us, yeah. i m scrolling through the screen now on the database that we use. eh, this is, erm, our local council. there are about eight pages of names, but these people are still waiting for care. can you offer any of these people help? i wish i could. when did you last have capacity? about six weeks ago. suzanne and kerry s vacancies are just some of the 100,000 advertised in the sector every single day. i m looking up at the recruitment boards. we ve got one on the board at the moment. right, so new staff, one. new clients, three, and they are pending. yeah. you can t do them yet. can t take them, yeah, no. and they re either home with family, or they re still in hospital.
as people get used to a new system? i don t know. i suspect it won t do. and it s notjust exporters. people bringing goods into the country from europe have also been dealing with new bureaucracy since january the 1st. david pavon runs this small deli in bristol. each individual consignment he imports now needs separate customs forms where there used to be none. and later in the year, some of these products will need to be physically inspected when they arrive in the uk. we will need to do more paperwork. we will need to pay more money. we might need to increase the prices, but at the end of the day, that s what we do. it s certainly more difficult, but unless we close the doors and shut the business, we need to do it. so what happens in places like dover will have a wider impact. many companies are changing the way they do business across the channel in order to cope with new bureaucracy and delays. but others have simply stopped trading between britain and the eu altogether. while
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it will digitally track the letter s journey. if something goes wrong, we will know where and when. if like me you have several dog eared have stamp books around the house, they will be valid for another year. you can swap them for these new ones. from the end of this month the bar coded stamps can be exchanged for your old ones in that the royal mail swap 0ut scheme, which starts at the end of march. so the new stamps won t cost any more. prices did go up on the 1st ofjanuary. first class went up 9p to 85 p. and second class by 1p to 66 p. what we all want most from royal mail is reliability. like many other services they have been hit hard by staff shortages. in earlyjanuary, more than 15,000, one in ten of royal mail staff, were off sick or isolating, causing delays in many areas. it comes at a time when they areas. it comes at a time when they
quite technical. he goes on. however, the committee is right to note this year is affected by the new inward customs processes we brought in on the 1st ofjanuary. i wouldn t have done this, he says, but i lost the internal argument. but there is still time to think carefully before introducing full controls from july. he goes on, we have to put up with eu controls but we don t have to replicate them ourselves. we should have a light touch border to the whole world, thatis touch border to the whole world, that is a brexit opportunity. lord frost continuing to talk about the opportunities of brexit and saying that the report today by the commons public accounts committee is quite thin stuff, in his words. mary quicke runs a cheesemaking company in devon she told me about the impact of post brexit trading rules on her business.