he was traveling just 5 miles over the speed limit on a wet road when it happened. police blame driver error. this is him. he was a pharmacy technician. reporter: he was a smart student, a star swimmer, and a soon-to-be pharmacist. he was also brenda and gordon s only child. it s still hard to believe how it happened. reporter: and there s been no official believable explanation? that s true. we just thought it was a horrible accident until i received the letter from gm in september of 2010 stating that there was a recall and to bring his car in. reporter: brenda recovering from a recent stroke got the first recall notice from general motors nine months after ben s accident. a problem with the power