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Currently, 85 percent of Austrian consumers shop online at least once a month, while 42 percent buy products online at least once a week.

Delivery costs most important factor when choosing online stores Today by Ecommerce News. About Consumer behavior with tags Europe. 343 views. In a major part of Europe, delivery costs are the most important factor for online shoppers who are choosing which online store they will buy from. This doesn’t necessarily mean online customers are fundamentally unwilling to pay for delivery, but the willingness differs per country. Advertisement [Webinar]...

Many people in Switzerland have permanently changed their shopping behavior due to the corona pandemic.

April 1, 2021 by Ecommerce News. About Consumer behavior with tags Europe. 1186 views. With the corona crisis giving a massive boost to ecommerce in Europe, customer service teams were put under substantial pressure. And the return numbers also significantly increased last year. How do customer service in European countries perform? Customer service has always been a very important part of ecommerce. Especially, because consumers can’t touch and feel th...