information. in another, a charity that s been hacked pleads, please, if you can decyst and allow us to continue our work? the hammer agrees only after receiving proof of the charity s work. the average initial ransom demand $5 million, two-thirds of victims pay the ransom to get their account bag back. this they have a negotiation department and a customer service group. should the u.s. retaliate against the russian government? most experts warn that would lead to a dangerous game of escalation. the u.s. turns out the lights in st. petersburg, russia turns off the light in chicago. we don t think we should punish the russian people for what criminal russian actors have done to us or what the russian state has done to us. that was nbc s tom costello reports there. tom adds that cyber experts say the u.s. can target and disrupt