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"Uncovering the practices of continuous improvement in local government" by Janelle Margaret Davidson

Continuous improvement (CI) is an important methodology adopted by the public sector, including local government, to drive process efficiencies and outcome effectiveness, often in response to financial pressures and increased customer demands driven by both state and federal governments (Burgess & Radnor 2012; Pedersen 2011; Radnor, Z. 2010; Rashman & Radnor 2005; Suarez Barraza et al. 2009). Moreover, the adoption of neoliberal policies to drive such imperatives has resulted in CI being...
Suarez Barraza Rashman Radnor Burgess Radnor University Of Technology Australian Business Excellence Clean Thinking
Source: uow.edu.au

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