In Part One, we introduced a fictional narrative featuring Fiona Scully, who envisioned an ideal hotel technology experience while waiting to check in after a long flight. While the story is a work of fiction, it’s important to note that the technological capabilities described are grounded in reality and provided in some modern PMS and hotel management platforms. Such solutions empower hotels to provide an experience akin to that of our fictional Hanson Hotel. Let’s delve into the specifics.