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Columbus' unit of mental health 911 dispatchers are expanding service

The special unit of 911 dispatchers was formed in 2021 to divert mental health calls to social workers. The Columbus unit is expanding its hours this fall.

Rapid Response Unit aims to limit police response to some 911 calls

In its first year, the city of Columbus 911 Right Response Unit program took 1,300 calls, a third of which didn t require any police response.

Columbus' 'Right Response' Program Connects 911 Callers With Needed Services