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February 27, 2024
Amazon Web Services (AWS) has announced new generative AI
February 6, 2024
Customers are savvier than ever. Here’s how to keep yours happy—and buying—in 2024 and beyond.
December 25, 2023
In 2023, tech giants like Alphabet, Microsoft, and Meta (formerly Facebook) made significant advancements in artificial intelligence (AI). Alphabet in
December 1, 2023
Learn how AWS is looking to reinvent contact centers with generative AI. Discover the features and benefits of this new technology.
November 29, 2023
Its newest model, Titan Image Generator, is being offered to enterprise developers. It will also offer automatic invisible watermarking features.
November 28, 2023
Amazon has added generative AI tools to Lex, its chatbot development tool.
November 28, 2023
Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs faster Amazon Connect Contact Lens adds...
November 28, 2023
Explore Amazon Q, a new generative AI business assistant with built-in integrations for Adobe, Google, Microsoft, Salesforce, and Slack.
November 28, 2023
At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company , today announced new generative AI capabilities in Amazon Connect, AWS's cloud contact center that enables organizations of all sizes to deliver better customer...
October 25, 2023
What is artificial intelligence? If you ask IBM, “at its simplest form, artificial intelligence is a field, which combines computer science and robust...