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Six months back, B2B SaaS vendor Freshworks, formerly known as Freshdesk, raised $100 million at a post-money valuation of $1.5 billion, marking its entry into the Billion Dollar Unicorn Club. It recently reported profitability in FY2017-2018 ending March 2018. Unlike most other unicorns, Freshworks has an eye on fundamentals, a byproduct, I should like to believe, of my badgering them for years. After my recent Bootstrapping to an Exit article, I have been analyzing the acquisition strategies of Indian companies like Zomato and CarDekho. Freshworks is a unicorn that has expanded its product portfolio with nine strategic acquisitions of capital-efficient startups. Freshworks' Journey Freshdesk was originally founded in 2010 as an affordable alternative to Zendesk by CEO Girish Mathrubootham and CTO Shan Krishnasamy. Today, with the help of nine small but strategic acquisitions, Freshdesk expanded its portfolio to offer IT services management software Freshservice, CRM software

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