The National Retail Federation reported $94.5 billion in inventory losses last year, and now some retailers are using more locked display cases to prevent shoplifting. But the practice can feel discriminatory, especially for people of color, critics say.
Across the retail landscape, businesses have been putting items under lock and key as a quick way to stop thieves. Some are considering extreme measures.
When the pandemic threat eased, Maureen Holohan was eager to scale back her online shopping and return to physical stores so she could more easily compare prices and scour ingredients on beauty and health care products for herself and her three.