Can A.I. Improve Your Theme Park Visits?
February 26, 2021, 5:05 PM ·
Can artificial intelligence help you enjoy a better visit on your next trip to a theme park?
The crew at Thinkwell explored that question in their latest Annual Guest Experience Trend Report, surveying a sample of more than 1,300 respondents about the use of AI in themed entertainment. The report offers big ideas for the use of AI: Managing virtual queues to replace all physical queuing, creating responsive automated guides, and providing support for human hosts to enhance guest interactions.
One major park already has eliminated physical queuing - Universal Orlando s Volcano Bay. But Volcano Bay s TapuTapu system still relies on guests taking the initiative to walk to tap points to join virtual queues for the park s water slides. The Thinkwell report envisions recommendation algorithms driving an intelligent virtual queuing system, so that A.I. can balance each person’s needs to ensure the best possibl
Share this article
Share this article
LOS ANGELES, Feb. 26, 2021 /PRNewswire/ Thinkwell s 6th Annual Guest Experience Trend Report, released today, explores artificial intelligence (A.I.) and its applications in experiences, breaking down key takeaways and predictions for how A.I. can affect, adapt, and improve the guest experience in museums, theme parks, and beyond. With the prevalence of virtual assistants, smart home devices, and smart digital features in everyday life, the A.I. revolution is already here for consumers. At the same time, A.I. is also becoming more involved in our experiences, and there s no shortage of ideas for what A.I. can achieve and contribute to the guest experience.
Thinkwell Group Releases Its 6th Annual Guest Experience Trend Report on Artificial Intelligence and Its Future Impact in Location-Based Experiences prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.