finally southwest is planning to return to normal operations friday. issuing a statement saying, with another holiday weekend full of important connections for our valued customers and employees we are eager to return to a state of normalcy. but today it is still chaos for southwest passengers. the anxiety level has become crazy. reporter: one of the country s biggest carriers canceling nearly 2400 flights thursday, capping a week of travel misery that stranded thousands more. that is very devastating. southwest actually booked me on a flight for january 2nd. my wedding is tomorrow. december 30th. reporter: soon to be married, katy was scheduled to fly out of st. louis with family for her own wedding but southwest s cancellations meant she had to miss meeting her fiance at the altar in belize. when southwest told her she may be able to rebook they did tell us that once it would go in the system it would not actually come to me. we wouldn t be able to book
today. tonight, only 39 flights are canceled for tomorrow, according to flightaware. cnn s lucy kafanov has the latest. reporter: eight days in, and finally southwest is planning to return to normal operations friday, issuing a statement saying with another holiday weekend full of important connections for our valued customers and employees, we are eager to return to a state of normalcy. but today it s still chaos for southwest passengers. the anxiety level is has become crazy. reporter: one of the country s biggest carriers canceling nearly 2400 flights thursday, capping a week of travel misery that stranded thousands more. that is very devastating. southwest booked me on a flight for january 2nd. my wedding is tomorrow, december 30th. reporter: soon to be married, katie demco was scheduled to fly out of st. louis with family for her own wedding. but southwest s cancellations meant she had to miss meeting her fiance at the altar in belize.
southwest airlines says it will resume normal service tomorrow after eight days of travel chaos. that stranded hundreds of thousands of passengers. more than 2300 flights were canceled today. now, the transportation department is warning southwest, it may level steep fines if the airline fails to follow through on promises to reimburse passengers and return their bags. more tonight from cnn s lucy kavanav. eight days in, and finally southwest is planning to return to normal operations friday. issuing a statement saying, with another holiday weekend full of important connections for our valued customers and employees, we are eager to return to a state of normalcy. but today, it s still chaos for southwest passengers. the anxiety level it has become crazy. one of the country s biggest carriers canceling nearly 2400 flights thursday, capping a week of travel misery that stranded thousands more. it is very devastating,
customers. reporter: eight days in and finally southwest is planning to return to normal operations friday issuing a statement saying with another holiday weekend we ll have important connections for our valued customers and employees, we are eager to return to a state of normalcy, but today it s still chaos for southwest passengers. the anxiety level has become crazy. reporter: one of the country s biggest carriers canceling nearly 2400 flights thursday capping a week of travel misery that stranded thousands more. it is very difficult. they booked me on a flight for january 2nd. my wedding is the 30th. southwest s cancellations meant she had to mitts meeting her fiance at the alter in belise. the most emotional has been between people and their bags. i just haven t had this bag
nights today. passengers and baggage stranded around the country. the airline pledges tomorrow will be much better. reporter: eight days in, and finally, southwest is planning to return to normal operations friday. issuing a statement saying, with another holiday weekend full of important connections for our valued customers and employees, we are eager to return to a state of normalcy. but today, it s still chaos for southwest passengers. the anxiety level is has become crazy. reporter: one of the country s biggest carriers canceling nearly 2,400 flights thursday, catching a week of travel misery that stranded thousands more. it is very devastating. southwest actually booked me on a flight for january 2nd. my wedding is tomorrow. december 30th. reporter: soon to be married katie demco was scheduled to fly out of st. louis with family for her own wedding. but southwest s cancellations meant she had to muss meeting her fiance at the altar in belize. and when southwest told