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You don’t need to follow this guidance if the claim has been awarded the claim has been withdrawn. Background The Rule 12 pre-award residency verification failure MU is populated when the customer tells us on their tax credits claim form any combination of the following they are subject to immigration control they live outside the United Kingdom (UK) they work outside the UK. Different specialist teams will work the Rule 12 verification failure depending on the nationality of the customers an...

Step 3 If you’re dealing with an expired BF date but have not received a response to the initial E Forms which have been sent check the manual file to see if the customer has reported any change of address for her/his partner in the EU Member State. Note: The Change of Circumstances Team will have linked any WAM referrals or physical change of circumstances to the manual file, if appropriate. check the ‘Unprocessed Change of Circs’ work list, for how to do this, use TCM1000208  check the...

TCM0304350 - Specialist areas: international: miscellaneous: derived rights You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist you are in the correct MU. Use TCM0322460 for the correct MU number you have access to the International Group Database (IGDB) and know how to obtain and update customer information on it you have the correct user roles, to follow this guidance.  Background An EU national l...

TCM0306300 - Specialist areas: international: pre-award: international - pre-award claims - EU nationals with no abroad involvement You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Reasons not to follow this guidance You do not need to follow this guidance where you are dealing with a case that is ‘Award Issued’ the claim has some form of abroad involvement at least one customer is not an EU national. C...

TCM0306100 - Specialist areas: international: pre-award: international pre-award claims - initial action You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Reasons not to follow this guidance You do not need to follow this guidance if you are dealing with a case that is ‘Award Issued’ or there is a current award in payment. Checklist you have the correct user roles to follow this guidance. you are in the ...

you will need the correct user roles to follow this guidance.  you are in the correct MU, follow TCM0322460 for the correct MU number. Guidance Note: When sending customer, staff or process data to another individual or team, make sure you follow the latest data security guidelines or contact the Data Guardian for advice. Note: Where the entitlement conditions for CTC are not satisfied at the date of claim and are satisfied on a date, the later date being after the date of claim but not later ...

TCM0304400 - Specialist areas: international: miscellaneous: EU involvement - adding a child or qualifying young person post award You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Reasons not to follow this guidance You do not need to follow this guidance if the award is not at status ‘Award issued’ the child or young person has been excluded from the award. For how to do this, use TCM1000241. Checklist...

If you are dealing with a claim for the first time, go to Step 2. If you are dealing with an expired action date for a TC1125, go to Step 4. If you are dealing with a returned TC1125, go to Step 5. If you are dealing with a reply from the United Kingdom Border Agency (UKBA) or National Document Verification Team (NDVT), go to Step 6. If you have received a NINO from Specialist Tracing Unit (STU) or the BF has expired on your request, go to Step 22. Step 2 access function ‘Manage Verification ...

If it’s a single claim by one customer, go to Step 6. If it’s a joint claim by two customers, go to Step 8. Step 6 Use Function MANAGE VERIFICATION FAILURES to check which residency rules the customer has failed verification on. To do this select the record you want to investigate select [Investigate]. You will be taken to the Investigate Verification Failure screen check which residency rules the customer has failed verification on Note: Check Household Notes to check if the claim has alre...

TCM0306200 - Specialist areas: international: pre-award: international pre-award claims - Crown servants You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Reasons not to follow this guidance Neither customer on the claim is a Crown Servant or NAFFI Worker. Checklist Background Note: This guidance does not include Crown Servants posted overseas whose partner is a non-UK national who does not have a National In...