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November 10, 2023
For businesses to really walk the talk on sustainability, a key way to embody it is by driving employee involvement. IFS's Kate Bishop explains how.
November 9, 2023
Service teams are in a position to shift the way resources and tools are maintained and reused. Mark Wilding of ServiceMax explores a circular mode of...
November 8, 2023
Most SAP customers need assistance to fully realize SAP S/4HANA benefits like improved performance and faster access to analytics, ASUG research reveals....
November 7, 2023
By pairing AI with Process Intelligence (PI) businesses tap into an enablement layer that powers enterprise-wide solutions capable of transforming diverse...
November 6, 2023
Measuring accountability - Samsara's Dylan Thomas shares some examples of how public sector fleet companies are providing taxpayers with value for money...
November 1, 2023
As companies accelerate towards implementing AI, Salesforce's Param Kahlon shares some examples of companies who have benefited from automation while...
October 25, 2023
Not all AI solutions are created equal when it comes to meeting customer service needs. Zendesk's Andrew Lawson reflects on examples of personalized AI that...
October 24, 2023
The latest research from ServiceNow shows that customer loyalty can shift quickly if the experience doesn't connect with their needs. Erwin-Paul Bouma breaks...
October 23, 2023
Dashcams have been an integral part of logistics, but the introduction of AI brings both potential and fear of change. Samsara's Lawrence Schoeb shares how...
October 19, 2023
Joshua Greenbaum has had enough of 'shut up and listen' events. He explains why we need more events like the upcoming ASUG Tech Connect - events that foster...