~Felicitated at The Asian Banker Financial Technology Innovation Awards 2022~ MUMBAI, India, Aug. 8, 2022 /PRNewswire/ Axis Bank, India's third largest private sector bank, in partnership with CRMNEXT, the leading digital customer experience platform for banks and financial services, marked the win for the 'Best CRM Implementation' at the Asian Banker Financial Technology Innovation Awards 2022. The event concluded on August 04, 2022 witnessed strong competition from over 200 leading banks across Asia Pacific, Middle East and Africa. The most prestigious awards in the banking industry, it measures both project implementation and sustainable business impact. The audit-based evaluation approach distinguished this CRMNEXT project for what it achieved for Axis Bank - outstanding 230% rise in campaign efficiency rate, 135% growth in product per customer and over 75% improvement in customer satisfaction! The Project footprint includes 35M+ customers and over 80,000 users. The
UAE Business: Emirates NBD honoured for robotic process automation gdnonline.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from gdnonline.com Daily Mail and Mail on Sunday newspapers.
Emirates NBD honoured for robotic process automation
DUBAI, December 21, 2020 Emirates NBD, a leading bank in the region, has won the award for Best Process Automation Implementation for its Robotic Process Automation (RPA) Program at the Asian Banker Financial Technology Innovation Awards 2020. The bank received the international commendation for driving customer experience, paperless journeys and process efficiency while mitigating risks using RPA, powered by Automation Anywhere, a global leader in Robotic Process Automation. It has successfully scaled its automation implementation that is unique in the Middle East with over 100 RPA solutions deployed across Retail, Corporate and Compliance functions. An early mover in banking digitalisation and innovation, investing AED 1 billion over a three-year period to digitalise customer interactions and processes, Emirates NBD implemented agile development by establishing an in-house team of RPA developers, testers, engineers, arch