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How to help Austinites struggling to pay rising utility bills

The City of Austin Utilities is reminding neighbors about its Gift of Comfort program, which allows anyone to donate money and make a payment towards a specific customer’s utility bill as a gift. This is happening ahead of Austin Energy customers seeing another rate increase in December.

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Northwest Austin residence being deemed uninhabitable after late Thursday morning fire - US Country 99 9

Northwest Austin residence being deemed uninhabitable after late Thursday morning fire - US Country 99 9
myuscountry.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from myuscountry.com Daily Mail and Mail on Sunday newspapers.

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Northwest Austin residence being deemed uninhabitable after late Thursday morning fire

Northwest Austin residence being deemed uninhabitable after late Thursday morning fire
myaustinminnesota.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from myaustinminnesota.com Daily Mail and Mail on Sunday newspapers.

Jim mccoyAustin police departmentAustin fire departmentAvenue northwestFire chief jim mccoyAustin utilitiesFire departmentsState fire marshalChief mccoyRed cross

Customers complain of suspected inaccuracies with Austin Water s new smart meters

Austin Water is undergoing a massive five-year project started in 2020 to replace more than a quarter of a million analog water meters with digital meters. They’re called ‘smart meters’ but customers have reached out to KXAN Investigates dumbfounded by the amount of water the meters claim they’re using. And as we found out, Austin Water says it does not have a centralized way to know how many customers are complaining about suspected false readings during this multi-million-dollar conversion.

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Peak energy alert issued by Austin Utilities

Customers asked to reduce use of electricity.

Austin utilitiesPeak alertAustin utilities

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