Big Changes in the Gartner 2023 Magic Quadrant for Contact Center as a Service eweek.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from eweek.com Daily Mail and Mail on Sunday newspapers.
UK’s largest independent outsourcer replaces five legacy systems delivers lower TCO, advanced contact centre features on-demand, scalability and external platform integration.
Cognigy to Showcase Its Latest Conversational and Generative AI Solutions at Avaya ENGAGE 2023 streetinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from streetinsider.com Daily Mail and Mail on Sunday newspapers.
Avaya is a company in flux. But the unified communications giant has a plan to work through its short-term challenges with the help of its partners who .