Bang Liability News Today

Passengers were practically scared to death in mid air, back in august 2010, a message that we may shortly need to make an emergency landing on water was played by mistake on a flight from heathrow to hong kong. >> >> reporter: somebody has to be held accountable. i dont know about you but im not getting on british airways. jenna: my heart is racing. im not a relaxed flyer. if that announcement started, would you ever trust what they had to say next? >> gregg: and jewel ehas a thing about flying...