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February 9, 2024
Mumbai: One97 Communications, the fintech company that owns the Paytm brand, revealed on Friday that it would set up an advisory committee led by former SEBI Chairman M Damodaran, media reported.
January 5, 2023
The 22 offices of RBI ombudsman (ORBIOs) have disposed of nearly 98% of the complaints,
July 22, 2022
This applies to both residential and commercial real estate.
January 24, 2022
On 5 January 2022, when the trading window was closed, there was a purchase of 4,900 shares of ICICI Bank in the account of Rama Bijapurkar, who was an independent director (ID) of the Bank.
June 12, 2021
Have you been mis-sold a financial product by your bank? Do you have issues related to loans or deposits? Have you been charged wrongly by the bank?
February 8, 2021
Consumer complaints about banking services jumped 57 per cent to 3.08 lakh for the year to June 30, 2020, the Reserve Bank said on Monday. In its annual report on Ombudsman Schemes, the central bank said over a fifth of the complaints were about services at ATMs or with debit cards, followed by mobile or electronic banking at 13.38 per cent. Non-observance of Fair Practices Code (FPC) was at third place. Complaints received regarding credit cards, failure to meet commitments, levy of charges ...
February 8, 2021
India Business News: In its annual report on Ombudsman Schemes, the central bank said over a fifth of the complaints were about services at ATMs or with debit cards, follo
February 5, 2021
Synopsis Currently, there are separate ombudsmen for banks, non-banking finance companies and prepaid card issuers. The move is aimed at providing an efficient dispute resolution mechanism to the customers. In the Statement on Development and Regulatory policy issued today by the RBI Governor Shatikanta Das, it has been proposed to merge the three-separate ombudsman schemes for banks, NBFCs and non-bank prepaid instruments. As per the announcement, the Integrated Ombudsman Scheme will be rolled...
January 29, 2021
9 The Reserve Bank of India (RBI), while releasing a framework for strengthening grievance redress mechanism, has warned supervisory action against banks that fail to improve their redress mechanism in a time-bound manner. Last month Moneylife had written about how the RBI is winding up its customer services department and also BCSBI (Banking Codes and Standards Board of India). The RBI now appears to be getting serious about better grievance redressal system. In a notification issued thi...
January 24, 2021
2522 The bank from which I had taken an education loan for my daughter is charging me a much higher rate of interest than what is mentioned in the loan document. When I protested, it said it had mentioned the interest rate charged for a lower loan slab by mistake in the loan agreement and what is being charged is the applicable rate of interest for the loan amount. What can I do? The instalments have gone up considerably on account of the higher rate of interest and I am now finding it difficul...