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Bank told to compensate customer for US$30,000 scam loss

The customer’s bank tried again, and the overseas bank asked for an indemnity if it was to return the money, against the possibility that its customer would claim against it for releasing the funds back to the New Zealand business without authority. The New Zealand bank was not willing to do this because it thought that the indemnity was too broad. It told its customer it could not help get the money back. It did not mention that the money was available but the bank wanted an indemnity fir...
New Zealand Nicola Sladden Banking Ombudsman Banking Practice Banking Ombudsman Nicola Consumer Guarantees Act

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Fraud Administrator - IT-Online

Urgently seeking young, energetic individual to take on this 6month contract in leading digital bank. Ideal position for experienced Fraud Administrator with 3years experience in dealing with card / online / merchant fraud. Miinimum requirements: 3years experience in administering online / card / merchant fraud (including e-commerce) Solid knowledge of Code of Banking Practice and TCF Strong reporting skills Clear background checks
Fraud Administrator Risk Management Banking Practice ஆபத்து மேலாண்மை வங்கி ப்ர்யாக்டீஸ்

Gibson Dunn | Five Years of Antitrust Enforcement in Hong Kong

December 22, 2020 The substantive provisions of Hong Kong’s Competition Ordinance (“Ordinance”) came into force in December 2015. This note looks at the main achievements in the first five years and some of the challenges laying ahead. The main achievements of the Hong Kong Competition Commission (“Commission”) are first and foremost building up—from scratch—a competent and trustworthy institution. The Commission has hired seasoned enforcers from overseas with impeccable reputatio...
Hong Kong United Kingdom Winson Chu Adam Ismail Kwai Tsing Kelly Austin

Ombudsman overturns bank decision not to compensate customer for $30k loss

At first, the bank would not compensate him because it said he had disclosed his pin and contributed to the loss. He took his complaint to the ombudsman earlier this year. Sladden’s office didn’t agree with the bank – she said he did not know he was being watched and had taken reasonable care. He was reimbursed plus interest. Sladden said people should not let their guard down when they unwound over the summer break and should shield their pin numbers when they entered them. “If yo...
Nicola Sladden Ombudsman Nicola Sladden Banking Practice Banking Ombudsman Boxing Day New Year

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