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October 28, 2021
/PRNewswire/ -- Latham & Watkins LLP1 is pleased to announce that 44 associates have been elected to the partnership and another 39 associates have been...
September 29, 2021
Banking Ombudsman says it's referred customers who complained back to the bank to find out their options.
May 24, 2021
The customer’s bank tried again, and the overseas bank asked for an indemnity if it was to return the money, against the possibility that its customer would claim against it for releasing the funds back to the New Zealand business without authority. The New Zealand bank was not willing to do this because it thought that the indemnity was too broad. It told its customer it could not help get the money back. It did not mention that the money was available but the bank wanted an indemnity fir...
May 24, 2021
OPINION: A problem gambler asked his bank to block his access to personal loans. Three months later, it gave him a credit card.
April 11, 2021
Concerns about how customers are dealt with the most common source of bank complaints, ombudsman says.
March 8, 2021
Urgently seeking young, energetic individual to take on this 6month contract in leading digital bank. Ideal position for experienced Fraud Administrator with 3years experience in dealing with card / online / merchant fraud. Miinimum requirements: 3years experience in administering online / card / merchant fraud (including e-commerce) Solid knowledge of Code of Banking Practice and TCF Strong reporting skills Clear background checks
December 22, 2020
December 22, 2020 The substantive provisions of Hong Kong’s Competition Ordinance (“Ordinance”) came into force in December 2015. This note looks at the main achievements in the first five years and some of the challenges laying ahead. The main achievements of the Hong Kong Competition Commission (“Commission”) are first and foremost building up—from scratch—a competent and trustworthy institution. The Commission has hired seasoned enforcers from overseas with impeccable reputatio...
December 21, 2020
At first, the bank would not compensate him because it said he had disclosed his pin and contributed to the loss. He took his complaint to the ombudsman earlier this year. Sladden’s office didn’t agree with the bank – she said he did not know he was being watched and had taken reasonable care. He was reimbursed plus interest. Sladden said people should not let their guard down when they unwound over the summer break and should shield their pin numbers when they entered them. “If yo...