Australian theme park and cinema operator reduced ITSM costs by 60% to improve problem resolution and other outcomes from use of Fretwork’s cloud-based ITSM service.
Back to Press Releases Cinema and theme park operator Village Roadshow Group uses Freshworks IT service management to equip employees to better serve customers .
Two major players in the global CRM space have used Gartner Expo on the Gold Coast to put on display a cloud-based ITSM automation tool called Freshse.
GUEST OPINION by Ben Pluznyk, Director & Country Manager ANZ, Freshworks: Over the past 10 or so years, IT has become far easier.