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BGL Group moved its contact centre fully online in 8 days as COVID-19 hit

Read later Audio version Summary: UK digital insurance specialist BGL Group says Twilio was key to maintaining high levels of customer satisfaction and improving the customer experience. (Image sourced via BGL Group) BGL Group is a major UK digital distributor of insurance and household financial services to more than 10 million customers. Its organised in two divisions: Price Comparison is the organisation behind one of the UKs leading price comparison sites (think:...
United Kingdom Steve Woodford Jayne Lansdell Group Facilities Bgl Group Price Comparison

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